ZARA - New York, New York

Jacqueline Schnurr

Ein großer, übersichtlicher Laden mit viel Bewegungsfreiheit. Große Auswahl an Mode und sehr schön präsentierte Ware. Freundliches und zuvorkommendes Personal, selbst noch kurz vor Ladenschluss.

P. O.

Ganz OK, nichts Besonderes, dafür New Yorker Preise.

Ingeborg Mertel

Sehr schönes Kleidergeschäft mit viel Auswahl.
Leider sind die Umkleidekabinen auf dem Boden nicht sauber...

Patricia

I bought a beautiful dress because I was visiting Newyork and wanted to be very fashionable! But the dress’ zipper got broke. When I was in the streets 4 hours after I wear the dress for first time!
I went to tell in the store what happened and San the Manager very rude answered me that they were going to come come back the money.
Today one day after that’s I went to Zara in Fifth Avenue I haven’t received my money ey back

It is ridiculous that this big brand that I love have very horrible people working there that when this kind of situation happens doesn’t know how to manage it!

And the quality of the materials, is so sad that are bad quality!

Ajike A

Extremely hot. It was intense and very uncomfortable to shop or try on clothes. Store is unorganized and staff was helpful. I got a lovely jean jacket and a leopard print tee. Would have prob purchased more if the store was more comfortable including places for my son to sit

C Neon

Very nice store that spans 4 floors with a good selection for everyone, from men's, women's, kid's, and accessories. The decorations are awesome and beautiful.

Jennifer Williams

Lisbeth on the floor was absolutely amazing and super helpful. I enjoyed her immensely - only go to her when you come here. In a very busy store, she made it a priority to assist me.

melissa perez

I went to self check out with 2 items. I decided not take one and I placed the one I wanted to purchase in the bin and the other on the shelf on the top of the display screen. Apparently the machine was very sensitive and picked up the wrong size. I asked one of the workers there for help (Sarah). She informed me that I had purchased the wrong item. I asked her to accommodate me seeing that there were 4 empty registers just 3 feet away. She said no, that I had to wait on a very long line instead. I asked her politely if she wouldn’t mind doing this for me seeing that it would be an exchange for just 1item that she herself, just saw the issue with. She proceeded to say: “No, get on the back of the line” as she pointed to the end of the line. I then waited my turn and spoke with an employee and even joked about me working there once and how dusty the fitting rooms always are and how I understand how stressful this job can be. The manager seemed to be preoccupied and I didn’t get a chance to speak with him about this but man, I get that people have bad days, and sometimes we catch attitudes from people going through things but I can usually let that slide but this just seemed deliberate. Why? Because once I joined the end of the line, she hopped on a register, and started helping others. I was nothing but kind and even accepted the fact that I had to wait. I think I overheard that the manager that was working today’s shift is Victor. Well, Victor, I promiseeee you I’m not a Karen, I just don’t like the way I was treated and I wanted to let you know that in person but things happen. I hope you and your team reads this.